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Refund policy

Shipping & Refunds Policy

Shipping Information

At Your Modern Collectibles, we take pride in careful packaging and timely delivery of your favorite collectibles.

📍 Where We Ship

We currently ship within the United States. For international shipping inquiries, please contact us directly at support@yourmoderncollectibles.com.

⏱ Processing Time

  • In-stock items: Ship within 1–3 business days.

  • Pre-orders: Ship on or shortly after the manufacturer’s official release date.

  • If your order includes both in-stock and pre-order items, we may hold the entire order until everything is ready to ship. Contact us if you’d like to split the shipment (additional charges may apply).

🚚 Delivery Estimates

  • Standard Shipping (US): 3–7 business days after processing.

  • Tracking numbers will be provided via email once shipped.

🛑 Damaged or Lost Packages

If your item arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery.

  • Provide clear photos of the packaging and item damage (if applicable).

  • We will evaluate and may offer a replacement, refund, or store credit based on availability and the nature of the issue.

Refunds & Returns

We strive to ensure every collectible you receive is as described and in the best possible condition.

🔁 Return Eligibility

  • You may return unopened, undamaged items within 14 days of delivery.

  • Pre-order items and sale items are non-refundable unless damaged upon arrival.

  • All returns must be authorized in advance—please email us at support@yourmoderncollectibles.com to start the process.

💸 Refund Process

  • Once we receive and inspect your return, we will notify you of approval or rejection.

  • If approved, refunds are processed to your original payment method within 5–7 business days.

  • Return shipping costs are the customer’s responsibility unless the return is due to our error.

Pre-Order Policy

We offer collectibles on a pre-order basis to ensure you don’t miss out on upcoming releases.

  • Release dates are estimates and may change due to manufacturer or distributor delays.

  • Pre-orders are non-refundable unless the product is canceled by the manufacturer or arrives damaged.

  • We do not guarantee mint condition boxes for mass-produced items like Funko Pops—minor box wear may occur.

Need Help?

Questions? Concerns? Reach out anytime:

📧 Brandon@yourmoderncollectibles.com
📱 Follow us on Instagram @yourmoderncollectibles for updates & restocks